Frequently Asked Questions

  • Can I Return/Exchange My Order?

    Since all items are made to order, we do not accept returns or exchanges for:

    • Buyer’s remorse
    • Color or style preference
    • Wrong size ordered

    Please carefully review size charts and product details before ordering.

  • I have an issue with my order, what do I do?

    If your item arrives damaged, misprinted, or defective, please contact us within 7 days of receiving the product. Include:

    • A description of the issue
    • Your order number
    • Clear photos of the problem

  • Other Questions?

    Email: 

    undergroundspotca@gmail.com


    Instagram:

    @undergroundspotshop